Privacy Policy

I am committed to protecting your privacy and handling your personal information with care and respect.

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What information I collect

I collect personal and sensitive information necessary to provide counselling services. This includes your name, contact details, health information, and notes from our sessions. 

While you may choose not to share some personal information, please be aware that withholding certain details could affect the ability to provide effective counselling.

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Why I collect it

I collect this information to provide you with effective therapy, manage appointments, and fulfil my legal and professional obligations. This includes sharing relevant information with my approved supervisor to ensure quality care and support for you, and complying with laws such as mandatory reporting or court orders when required.

You have the option to withhold information; however, this might limit the scope or effectiveness of the services I can offer.

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How I store and protect your information

All client information is securely stored, whether physically in locked cabinets or electronically on protected servers and devices. Access to sensitive data is restricted solely to authorised personnel who hold the necessary security credentials.

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How long the information is kept

Your personal and session information is securely stored and retained for a minimum of seven years after our last session, in accordance with professional guidelines and legal requirements.

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Acknowledgement of Risks

Clients understand that engaging in counselling may bring up uncomfortable feelings or revisit difficult experiences. By proceeding with therapy, clients acknowledge and accept that such emotional responses are a natural part of the healing process.

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